HealthNet of Rock County, Inc. earned a 2020 Gold Rating from the NAFC Quality Standards Program

Janesville, WI – HealthNet of Rock County, Inc. earned a 2020 Gold Rating from
the National Association of Free and Charitable Clinics (NAFC) Quality Standards
Program. By self-attesting that the organization has certain policies and
procedures in place, it is able to highlight its commitment to providing quality
care to patients. The Wisconsin Association of Free and Charitable Clinics
Executive Director (WAFCC), Dennis Skrajewski states “HealthNet of Rock County
has consistently been a clinic that provides a high class level of care to those in
the community. The 2020 NAFC Gold rating does not come as a surprise to
WAFCC as the HealthNet team is phenomenal.”


The mission of the National Association of Free and Charitable Clinics is to ensure
the medically underserved have access to affordable health care. The NAFC
and its members are dedicated to ensuring that patients receive quality health
care. To quantify and qualify the care provided at the Free and Charitable Clinic
network, the NAFC formalized a set of Quality Standards for member
organizations. Members voluntarily submit information to the NAFC on the various
policies and procedures in place to attain their standards rating and
attest/pledge that they successfully incorporate these standards within their
organization.


WAFCC Standards Manager, Connor Doppler says, “HealthNet of Rock County is
well deserving of this Gold rating. The care provided by the clinic and the
support it offers to its community is something that does not go unnoticed.”
HealthNet of Rock County CEO, Ian Hedges added, “HealthNet’s exemplary
team of staff and volunteers work tirelessly to ensure that our patient satisfaction
remains high, and we work to improve on a daily basis to ensure that our patients
will get better.”

NAFC Quality Standards elements include policies and procedures
related to the following areas: Administrative, Enhanced Access and Continuity
of Care, Identifying and Managing Patient Population information, Planning and
Managing Care, Providing Self-Care Support and Community Resources,
Tracking and Coordinating Care, and Measuring and Improving Performance.

###

HealthNet is a non-profit volunteer-based free medical and dental clinic
dedicated to providing quality care to low-income, uninsured and underinsured
Rock County residents. HealthNet of Rock County’s Board of Directors recently
voted to change its eligibility guidelines to allow those who utilize the medical
clinic to be at or below 250 percent of the federal poverty level. HealthNet of
Rock County’s dental clinic continues to provide dental care to low-income
individuals at or below 200 percent of the federal poverty level. who are
uninsured, enrolled in BadgerCare, or have their healthcare through the
Veteran’s Administration. Patients who need to enroll virtually for services during
the COVID-19 pandemic should contact 608-756-4638, and patients who need
emergency assistance with dental should contact 608-314-1940. For more
information about the clinics, please visit www.healthnet-rock.org.

Cómo HealthNet está respondiendo a COVID-19

HealthNet de Rock County, Inc  ha realizado cambios en sus regulaciones operativas como resultado del brote de COVID-19 o Coronavirus. Actualmente, HealthNet of Rock County está limitando las visitas no necesarias a sus instalaciones y suspende la inscripción hasta nuevo aviso . Esto significa que los pacientes actuales  no necesitan volver a inscribirse para los servicios de 2020 hasta nuevo aviso. HealthNet del Condado de Rock también ha realizado ajustes en el programa de la siguiente manera:

Clinica Medica

Después de consultar con los socios de atención médica, la clínica médica decidió suspender las visitas al médico hasta el 6 de abril de 2020. Dado que los médicos de HealthNet of Rock County no se centran principalmente en la atención de emergencia o urgencia, esta medida evitará que voluntarios y pacientes arriesguen la propagación de la comunidad a medida que El brote está en curso.

HealthNet del Condado de Rock planea continuar con visitas de enfermeras (monitoreo de salud) y administración de medicamentos. Esto evitará que muchas personas vengan al mismo tiempo  en nuestros días actuales  y permitirá que las personas con  problemas de inmunodeficiencias  reciban medicamentos para que mejoren sus posibilidades de permanecer estable  y saludable durante este brote.

Los días para recojer  medicamentos serán los Lunes, Martes, Miércoles y Viernes durante varias horas en el dia .Por favor de  comunicarse al  608-756-4638 o consulte el sitio web de HealthNet of Rock County para obtener un calendario detallado en www.healthnet-rock.org.

Clínica dental

Hasta el 6 de abril de 2020, todos los procedimientos que no sean de emergencia, como limpieza dental  y los chequeos  regulares, se suspenden en la clínica dental. Esta decisión se tomó en base a la orientación de la Asociación Dental Americana y la Asociación Dental de Wisconsin. Sin embargo, será necesario realizar procedimientos dentales urgentes / de emergencia para garantizar que los pacientes con dolor dental no vayan a la sala de emergencias ya que las salas de emergencia  necesitan  todos los recursos  debido al brote. Nuestro dentista de HealthNet of Rock County, el Dr. Meyer, acordó ver a estos pacientes los viernes.  La clínica dental reservará espacios  de 1 hora y 15 minutos entre cada paciente . Esto asegurará que los pacientes no estén en nuestra clínica por más de una hora esto ayudara  para que no haya muchos pacientes al mismo tiempo en nuestas salas de espera.  Por favor de  contactar al 608-314-1940 para servicios dentales de emergencia solamente .

El CEO de HealthNet of Rock County, Ian Hedges, declaró: “La seguridad de nuestros pacientes actuales es primordial. La falta de seguro  medico y de poco recursos economicos es algo de lo cual las personas tienen menos probabilidades   de mantenerse  saludables y financieramente estables. Nuestras regulaciones operativas actualizadas solo estáran  vigentes hasta el 6 de abril, pero permitirán a los pacientes mantener sus condiciones crónicas bajo control y mejorar las posibilidades de no experimentar en el peor de los casos, el virus “.

HealthNet of Rock County, Inc. to adjust services with COVID-19 outbreak

HealthNet of Rock County, Inc has made changes to its operating guidelines as a result of the COVID-19 or Coronavirus outbreak. Currently, HealthNet of Rock County is limiting non-essential visits to its facilities, and suspending enrollment until April 6, 2020. This means current patients who are uninsured and need to re-enroll for 2020 services will not need to do so until further notice. Based on its clinic structures, HealthNet of Rock County has also made program adjustments in the following areas:


Medical Clinic
After consulting with healthcare partners, the medical clinic has decided to suspend physician visits until April 6, 2020. Since HealthNet of Rock County’s physicians are not primarily focused on emergency or urgent care, this move will prevent volunteers and patients from risking community spread as the outbreak is ongoing.
HealthNet of Rock County plans to continue with nurse visits (health monitoring) and medication dispensing. This will prevent bottlenecking on our current medication pick-up days, and will allow immunosupressed individuals to receive medications that improve their chances of remaining stable and healthy during this outbreak.
Medication pick-up days will be on Monday, Tuesdays, Wednesdays, and Fridays during various hours. Please contact 608-756-4638 or refer to HealthNet of Rock County’s website for a detailed calendar at www.healthnet-rock.org.

Dental Clinic
Until April 6, 2020, all non-emergency procedures such as hygiene and regular dental check-ups are suspended at the dental clinic. This decision was made based on guidance from the American Dental Association and the Wisconsin Dental Association. However, performing urgent/emergency dental procedures will be necessary to ensure that patients who have dental pain are not going to the emergency room (which needs the majority resources dedicated to COVID-19). HealthNet of Rock County’s dentist, Dr. Meyer, has agreed to see these patients on Fridays. The dental clinic will be booking slots in 1 hour and 15 minute increments. This will ensure that patients are not in our clinic for more than an hour, and reduce the overlap between patients coming in and out of our dental clinic. Patients are encouraged to contact 608-314-1940 for emergency dental services.


HealthNet of Rock County CEO Ian Hedges stated, “The safety of our current patients is paramount. The lack of insurance and living in the margins mean they are less likely to remain healthy and financially stable. Our updated operating guidelines are only in effect until April 6, but will allow patients to keep their chronic conditions in check, and improve chances of not experiencing the worse case scenario with the virus.”

HealthNet of Rock County Gifted Medical Building from Local Credit Union

Janesville, Wis. – February 19, 2019 – Blackhawk Community Credit Union announced today the organization’s intent to gift its administrative building zoned as a medical facility at 2707 Kennedy Road in Janesville to HealthNet of Rock County, the state’s largest of 99 charitable clinics. HealthNet is Rock County’s only free and charitable clinic, giving away prescriptions annually worth $1.5MM and staffed with volunteer physicians, nurses, and dentists, as well as 21 employees serving 6,400 patients.

The gift will coincide with the planned opening in 2021 of the credit union’s Legacy Center and new headquarters as part of Reflections Plaza along the eastern bank of Rock River in downtown Janesville. HealthNet of Rock County’s medical and dental clinics are outgrowing its current two locations in Janesville: 23 W. Milwaukee Street and 1344 Creston Park Drive, Suite 2.  

“We are incredibly appreciative of this gift from Blackhawk Community Credit Union. The building sits on a bus route, has plenty of parking and wheelchair access,” stated HealthNet CEO Ian Hedges. “HealthNet’s mission to provide access to healthcare to those most vulnerable in our community pairs well with Blackhawk Community Credit Union’s vision of giving back to its members and the community.”

“The Blackhawk Community Credit Union board of directors was emotional about the donation of our Kennedy Road office. Everyone had a story about how HealthNet has helped people they know. We were privileged to use this building as a resource for a lot of years. We had a choice to sell or to seize the opportunity to give back in a meaningful way,” said Sherri Stumpf, CEO and president. “It was an easy decision because we prioritize the connection between physical health and financial health. We are extending our plans for healthy living in our new headquarters. A financial counselor, a nutritionist, yoga and wellness initiatives will be available for employees and members.” 

HealthNet of Rock County’s move is part of the realization of its five-year strategic plan released in 2018 which calls for the expansion of services related to behavioral health and to select alternative locations that meet the needs of the organization’s patients.

Hedges stated, “This location is intended to create a healthcare one-stop shop for our patients, while allowing us to begin addressing the behavioral health care needs of those most vulnerable. It is in line with the expansion of our medical and dental programs that are making a significant impact in the lives of our patients and their families.”  

In 2016, HealthNet of Rock County expanded its dental program by serving those who were on Medicaid and BadgerCare and those who obtain their medical care through the Veteran’s Administration. This required an expansion of its dental clinic and the hiring of a dentist. Shortly after, HealthNet of Rock County’s medical clinic began an integrated depression and anxiety treatment program and an intensive diabetes education and treatment program.

“This move will be significant to Janesville and to Rock County by helping to ensure that we are not leaving anyone behind during this time of economic growth in our communities,” noted Hedges.

City Manager of Janesville, Mark Freitag, stated, “The City of Janesville is pleased to learn about Blackhawk Community Credit Union and HealthNet’s new partnership. BHCCU continues to set the example as a great community leader by supporting HealthNet’s vital services to our residents in need as well as its commitment to the revitalization of Janesville. With BHCCU, we are proud to help make the Legacy Center and Reflections Plaza project come to life.”

While HealthNet has expanded its treatment options over the last four years, Hedges acknowledges that a capital campaign is the lynchpin to make this center an optimal space for its patients.

“Building a modernized multi-purpose clinic with the ability to host families or large groups for treatment will require remodeling and a significant investment from the community,” says Hedges. HealthNet hopes to announce the start of its capital campaign by second quarter of 2019.

About HealthNet of Rock County

HealthNet of Rock County is a free and charitable clinic providing medical, dental, and vision care to the uninsured and underinsured in Rock County. The clinic operates a dental clinic that serves low-income patients who utilize BadgerCare and who have their medical care through the Veteran’s Administration. More information about the organization can be found at www.healthnet-rock.org.

About Blackhawk Community Credit Union (BHCCU)

Blackhawk  Community Credit  Union has over $600  million in assets and  over 50,000 members. Membership  is open to those working and living in Rock, Dane, Jefferson, Walworth, Green, Kenosha, Racine, Waukesha and  Milwaukee counties of Wisconsin and Winnebago, Boone, McHenry and Lake Counties of Illinois. Products and services  include savings, checking, certificates and credit cards, auto loans, mortgages, and home equity loans. Investment services are also available.  More information can be found at https://www.bhccu.org.  

For information, contact:

Kellee Johnson (303) 884-3434 kjohnson@ballastgroup.com  

1 2 3