HealthNet earns 2020 Gold Rating from NAFC Quality Standards Program

HealthNet of Rock County, Inc. earned a 2020 Gold Rating from the National Association of Free and Charitable Clinics (NAFC) Quality Standards Program.

By self-attesting that the organization has certain policies and procedures in place, it is able to highlight its commitment to providing quality care to patients.

The Wisconsin Association of Free and Charitable Clinics Executive Director (WAFCC), Dennis Skrajewski states “HealthNet of Rock County has consistently been a clinic that provides a high class level of care to those in the community. The 2020 NAFC Gold rating does not come as a surprise to WAFCC as the HealthNet team is phenomenal.”

The mission of the National Association of Free and Charitable Clinics is to ensure the medically underserved have access to affordable health care. The NAFC and its members are dedicated to ensuring that patients receive quality health care.

To quantify and qualify the care provided at the Free and Charitable Clinic network, the NAFC formalized a set of Quality Standards for member organizations. Members voluntarily submit information to the NAFC on the various policies and procedures in place to attain their standards rating and attest/pledge that they successfully incorporate these standards within their organization.

WAFCC Standards Manager, Connor Doppler says, “HealthNet of Rock County is well deserving of this Gold rating. The care provided by the clinic and the support it offers to its community is something that does not go unnoticed.”

HealthNet of Rock County CEO, Ian Hedges added, “HealthNet’s exemplary team of staff and volunteers work tirelessly to ensure that our patient satisfaction remains high, and we work to improve on a daily basis to ensure that our patients will get better.”

NAFC Quality Standards elements include policies and procedures
related to the following areas: Administrative, Enhanced Access and Continuity
of Care, Identifying and Managing Patient Population information, Planning and
Managing Care, Providing Self-Care Support and Community Resources,
Tracking and Coordinating Care, and Measuring and Improving Performance.

About HealthNet

HealthNet is a non-profit volunteer-based free medical and dental clinic dedicated to providing quality care to low-income, uninsured and underinsured Rock County residents.

HealthNet of Rock County’s Board of Directors recently voted to change its eligibility guidelines to allow those who utilize the medical clinic to be at or below 250 percent of the federal poverty level.

HealthNet of Rock County’s dental clinic continues to provide dental care to low-income individuals at or below 200 percent of the federal poverty level, who are uninsured, enrolled in BadgerCare, or have their healthcare through the Veteran’s Administration.

Patients who need to enroll virtually for services during the COVID-19 pandemic should contact 608-756-4638, and patients who need emergency assistance with dental should contact 608-314-1940. For more information about the clinics, please visit